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Andy Charlebois with Axis Mortgage Inc.

Andy Charlebois with Axis Mortgage Inc.

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3.0 Google Review
704 5 Ave S, Lethbridge, Alberta, T1J 0V2, Canada
(403) 394-5590
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Aug 1, 2013
We worked with Andy Charlebois and he was awesome. Great service, very prompt phone and email responses, and he jumped huge hurdles to secure us a mortgage with a great rate. I would recommend him and axis mortgage to anyone.

Feb 19, 2012
Terrible service. Phone calls not returned. Emails not returned. All this after our purchaser was preapproved by their office. When the date came to remove financing conditions, suddenly things fell apart but no one from their office will answer any questions. The owner Cory even told me he would personally "take control of the file" when an employee completely dropped the ball. Haven't heard from him or anyone else in the past ten days despite promise after promise made by text or email. They do their very best not to speak in person and when you ask them (via text message) direct questions, they will not respond. They are mysteriously always "in meetings" which I assume is why they cannot return calls or emails with direct answers. A complaint is being filed with the BBB and the Alberta Mortgage Brokers Association. ***Highly DO NOT recommend this firm***

Jan 1, 2010
Cory and his team were very helpful and ensured we got a mortgage that we could afford. He was very honest and communicated with us throughout the process. I would go back to Axis Mortgage and would recommend them to others

Aug 14, 2010
Have to agree with the first review regarding lack of returned calls. The service was terrible. In the end I phoned someone else and ended up getting a better rate. At least the bad service resulted in me getting a lower rate from another broker, if it wasn't for that I would give this company 1 star at best.

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