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RBC Royal Bank

RBC Royal Bank

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1.8 Google Review
10180 101 St NW #Manulife Place, Edmonton, Alberta, T5J 3S4, Canada
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Refresh Reviews 1.8


Jul 31, 2019
The business teller seems to completely hate being there. Said no more then 3 words, didn't smile once, she needed me to sign something, instead of saying pens are over there like a normal person, she just nodded her eyes in the general direction of the pen holder. Why put her as the face of the branch when she hates it there?

Jan 17, 2019
One of worse RBC Branch I dealt with, customer service is non existence. For the sake of your convenience of balancing out at the end of the day, you are asking me I absolutely have to pick up my foreign currency exchange on the specific day and I have mentioned already will come if I can, if not, will need to pick up on another day. And you told me NO, I need to pick it up as date specified? Obviously I need the money and I will pick it up if I can, if I can't, then I can't. Horrible customer service.

Mar 15, 2019
Slowest branch I have ever been to. Not impressed. Chatting with their daughter while there's an actual client waiting for over 10 minutes with no one else in the bank. Terrible service. Not only that but they giggled "shes looking right at us" then tells me someone will be right there..

Mar 4, 2019
Can’t get a hold of them over the phone or anything and if you call number online it as nothing to do with the branch and also you will get transferred to their own system that is absolutely garbage

Jul 17, 2018
this branch is one of the best. very nice stuff who are trying to help you in what you need. short wait times. I liked it.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm