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RBC Royal Bank

RBC Royal Bank

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3.0 Google Review
11 Bellerose Dr, St. Albert, Alberta, T8N 5E1, Canada
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Nov 29, 2018
I met with Carrie Andrews to learn more about starting a business and coffee shop financing. She was thorough and walked me through business planning process. I highly recommend her to help you get started for business planning and financing.

Sep 4, 2018
Meaning Royal does not jive with the profile they promised when I was signed up. The service promises do not match those when I signed up. Security is less then secure, and worries me …. .as you cannot access your account as security cannot identify your voice. RBC have proven unable to clearly identify their own statements. As outlined above....BILLIONS invested in online and telephone banking are less then promised; before bank was a bank, now it is a place of questionable identity at best. Do you know where your funds are? Really? They may or may not. Depends who you talk to.... Definitely proof technology is not a improvement for banking sector. ------------ But the employees at this branch really try....to compensate for the misgivings the bank has provided them with.

Apr 3, 2019
Love RBC, but I really wish it was supported on Google Pay!

Nov 3, 2018
Waited in line for about 45minutes, the lady in front of me asked a employee why it was taking so long. He looked at her, smiles and walked away. Once I got to the teller to deposit a cheque from a company I’ve been with for years, she says after the deposit that it would have been quicker to use the atm and it would clear faster. Not once have I ever have to wait for my the deposit to clear after depositing at any other RBC location through a teller. That was Wednesday, it is now Saturday and the deposit is still on hold. She did not know what she was doing at all. Poor service, poorly trained staff, unwelcoming atmosphere and a complete lack of customer service. I would recommend to use another location.

Mar 28, 2018
Having the WORST experience with this bank! They can not even set up simple bank accounts at this location. Already went in for 2 appointments at this location for a couple of inquiries & still nothing has been changed. They have my partner set up with 2 separate RBC accounts (one for east coast, one for west coast) & claim there is no way to merge the accounts? They never answer the phone or get back to us. Caused more problems than fixed!

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Opening Hours

Mon:9:30 am - 5 pm Today
Tue:9:30 am - 5 pm
Wed:9:30 am - 8 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm