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HSBC Bank

HSBC Bank

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2.4 Google Review
771 Vernon Ave #Ste 140, Victoria, British Columbia, V8X 5A7, Canada
(250) 388-6465 www.hsbc.ca
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Google Reviews

Refresh Reviews 2.4


May 26, 2019
Quick and easy access to ATM. Has disability access buttons for automatically opening doors. Also, this building is level entry. New location is much improved from where they were previously. Been banking with HSBC for over a decade. Always pleased with customer service and teller interactions.

May 14, 2019
HSBC used to be awesome... 20 YEARS AGO No more: 1- WHY IS THE ATM LOCKED AFTER HOURS? ALSO: 2- VERY VERY VERY POOR CLIENT SERVICE BY COLD, DEAD-FISH-LIKE, RUDE MORTGAGE ANALYST... Needed info on my mortgage, guy never got up, never welcomed me, did not even look up, did not extend his hand, he sat, staring at and typing away at his computer & just pointed to a chair... THEN He ACTUALLY asked why my husband was not dealing with the issue I had... I DO NOT HAVE A HUSBAND THE MORTGAGE IS IN MY NAME I HAVE YET TO RECEIVE AN APOLOGY... CHANGING BANKS.

May 24, 2019
They recently moved (early May 2019) and I've tried calling to ask where in Uptown they are located. They have no publicly available# for the branch and when the main customer service line tried contacting them there is no answer at 9:45 am on a Friday.

Apr 27, 2019
Worst bank ever.

Oct 30, 2015
Don't bother calling, their phone service is terrible. Long wait times.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm Today
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:10 am - 4 pm