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True North Mortgage

True North Mortgage

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4.9 Google Review
4700 Kingsway #220, Burnaby, British Columbia, V5H 4M1, Canada
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Refresh Reviews 4.9


Jun 5, 2019
We recently completed a mortgage application with Jacky, and we were beyond happy and satisfied through the entire process. He was always available to answer our questions and address our concerns promptly and professionally. His advice guided us every step of the way. He managed to get us an approval in a very short time and for the full amount required. Outstanding services, stress-free experience and professional guidance. Thanks Jacky and looking forward to work with you again!

Jun 17, 2019
Outstanding customer service from Jacky Cheong. From the moment he picked up the phone and got to know us and our requirements to the day the mortgage closed Jacky was knowledgeable, efficient and responsive. We could not have asked for anything more. If you are looking for a mortgage I would highly recommend Jacky....he gives world class service! I know I will be recommending Jacky to family and friends. He gets an A+ from us!

May 27, 2019
Working with Ken to obtain the best mortgage available was a very positive experience. The five major banks don’t always have the most competitive rates and I was pleased True North could get me a rate better than the one I was being asked to renew. This is the second time I have worked with Ken and True North. I highly recommend them. Denis

Jun 13, 2019
Ken is simply amazing to work with. This was the second time I worked with Ken to get a mortgage. As always, he secured us the best rate possible in a timely manner. He definitely cares about his clients. He called us a few days before our closing to say that he was able to get us an even better rate than the one he had given us initially (which was already a great offer and we had signed). He did all the paper work and changed the rate last minute. I don't think many brokers go out of their way like this for their clients.

May 1, 2019
I had the dream team with Jacky as my broker and Marion as my Realtor. They both worked seamlessly as a team. Jacky got me the best rate in the market, even the bank told me they had not seen such low rate for a long time. He was also efficient at telling what documents to send, and I was able to secure financing at a comfortable pace and without any surprise or last minutes hurdles. Marion was patient, thorough through the search, and responsive. She assisted me all the way through closing, recommended good and affordable notaries and inspectors. Overall I truly recommend True North for the rebate incentive, but also the team of professionals, especially Marion and Jacky.

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Opening Hours

Mon:8:30 am - 9 pm
Tue:8:30 am - 9 pm Today
Wed:8:30 am - 9 pm
Thu:8:30 am - 9 pm
Fri:8:30 am - 9 pm
Sat:10 am - 9 pm