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HSBC Bank

HSBC Bank

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1.5 Google Review
4151 Hazelbridge Way, Richmond, British Columbia, V6X 0A4, Canada
(888) 310-4722 www.hsbc.ca
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Google Reviews

Refresh Reviews 1.5


Sep 8, 2017
If people actually read reviews of banks, HSBC would have no customers except for the desperate. Terrible customer service, extremely long waits, disorganized phone centre that send you on wild goose chase, unhelpful and rude tellers. Their technology is stuck in the past, causing more headache than ease when trying to deposit money. Imagine a bank that makes deposits difficult! Fées are already expensive and going UP November 2017. I can't imagine how I lasted 10 years with this nightmare of a bank. Switching was the best thing I've done. Seriously, RUN from this bank.

Dec 27, 2017
Very negative experience when my wife tried to make deposit of few cash into her bank account in hsbc aberdeen square branch. The clerk in the counter requested my wife to release all her privacy information in written to her, such as salary, other incomes, employer's name and address, etc., etc., all these specific questions raised by her sound like the questions from police or revenu agency, instead of from a retail bank, giving us a feeling like being questioned by policy as a suspected, , not the clien of a bank.

Nov 18, 2017
This is a terrible bank to deal with, no sense of quality service. Don't waste your time, just go switch or keep your money at home is a better option.

Oct 20, 2017
This is the worse branch to deal with, no sense of service quality. Its almost 1 year since I opened my HSBC Premium account, i am still holding a temp bank card.

Jan 30, 2017
I agree and disagree with Daniel. The wait is worst for Premier members. There's only one clerk unfortunate enough to be assigned there I guess, cause all the regular clerks try as hard as they can to avoid premier clients. At any HSBC you'll be long waiting after the regular clients have finished and gone before they would service you. At any other Bank you'll be treated to better customer service as the cheapest client than Premier at HSBC.

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Opening Hours

Mon:9:30 am - 4:30 pm
Tue:9:30 am - 4:30 pm Open Today
Wed:9:30 am - 4:30 pm
Thu:9:30 am - 4:30 pm
Fri:9:30 am - 4:30 pm
Sat:10 am - 4 pm