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RBC Royal Bank

RBC Royal Bank

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2.8 Google Review
1010 Hornby St, Vancouver, British Columbia, V6Z 1V6, Canada
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Feb 2, 2018
I was served today, Friday, 27 October 2017 at around 1:30 pm by a teller who was very nice and friendly to the older gentleman ahead of me who was wearing a suit, then quite impatient and snippy towards me because I was more humbly dressed (Mexican hoody and jeans). She would be in her thirties, on the fat side, short with straight auburn hair. I think it's both unprofessional and just downright meanspirited treating people with this kind of discrimination just because of the way they're dressed. I was polite to her, despite her less than polite treatment of me. This just in. It is now 2 February, 2018. I arrived at the bank and there was no lineup. The same teller that I already immortalized on this page was there and refused to serve me, calling over a colleague to see me instead. A bit thin-skinned and vindictive, methinks? Why is that woman working in customer service?

Oct 15, 2017
i like the brand new clean look of this branch. i expect line up at any banks. you go to TD and other FI, there are even longer line ups. people forget that there's a reason why customers goes to the bank to discuss financial matters and it may take longer than usual. If i see my banker, i want to discuss financial matters and i want my money protected. if it takes longer, i dont mind because my money is important. It's not a fast food restaurant, it's a bank. This branch even if they have line ups, it goes faster than other branches. It is a downtown branch expect it to be busy. If people wants fast efficient service, go to online banking or ATM or visit a branch in the boonies.

Feb 10, 2018
The only problem that I have with canadian banks is that, In every other countries that you travel when you deposit money with ATM into your account you can use it immediately but here for me took 4 days to access it but the banks said it should take just one day.

May 8, 2017
2 tells at 5:30pm when there is a lineup out the door? Not the first time this has happened. How about scheduling more staff. I shouldn't have to wait in line for a half hour.

Oct 17, 2017
nice branch, new and modern and very convenient.

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm Open Today
Thu:8 am - 7 pm
Fri:8 am - 6 pm
Sat:9 am - 4 pm