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RBC Royal Bank

RBC Royal Bank

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2.5 Google Review
1588 Johnston Rd, White Rock, British Columbia, V4B 3Z7, Canada
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Refresh Reviews 2.5


May 10, 2018
Extremely slow service. I have to come here for work to deposits and I dread it every time. The staff is either extremely unfriendly or rude. Horrible service not a good bank to come to if you are wanting to do business as half the time nobody is there to help you or they don’t know what they’re doing.

Jan 5, 2018
I was up sad with this branch 2 times already, so I have to write a view here. hopefully they can change management for this branch soon. My account was locked for some reason right before Christmas time, I called Royal bank call centre, they told me that I have to go to local branch to unlock my account, since I was in Richmond branch one day, they helped me but said for unlock account, she referred me to the location very close to my home - white rock branch and booked an appointment for me the day after. after I arrive there, some staffs try to help me, they said they need contact with Toronto branch (and they closed already), I can't reach my account until this year, this branch's president (a lady) don't care me at all, I was very up sad, I won't go to this branch again even it is close to me, and after new year, I contacted with RBC call centre again, they told me White Rock branch could help me before new year by calling Edmonton branch, see, White Rock branch's management have such poor knowledge to present RBC bank, they are not qualify at all, RBC head office should change this branch's management team. otherwise they will lose more customers.

Dec 30, 2017
very bad service and their staff doesn't care if you do business with them or not. will use TD Bank instead which is just other side of the street.

Aug 9, 2017
Always a line up - often 20 30 minutes never enough staff. then staff ask personal questions and try and up sell you. Not usually a good banking experience. TD across the road much, much better.

Apr 5, 2018
Business line is a joke they are so slow!!!!! OMG

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm Open Today
Thu:8 am - 7 pm
Fri:8 am - 6 pm
Sat:9 am - 4 pm