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RBC Royal Bank

RBC Royal Bank

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3.2 Google Review
1658 128th St, Surrey, British Columbia, V4A 3V3, Canada
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Refresh Reviews 3.2


Jan 10, 2018
Worst customer service. Told the customer that their computer is shut down by 5pm (Bank Closed), can't do any transactions after is the most ridiculous excuse I had ever heard!!

Jun 23, 2017
They stole money out of my account. They hire the nastiest bank tellers I've ever dealt with. If you want to keep your money stay away from these thieves.

Jul 18, 2016
Horrible customer service. The "manager" refused to look into an issue I was having and they all just told me they could not help. I later went to another branch to find out that she could have helped if they wanted to but they didn't investigate into my matter enough to even begin to help me. After the service from this branch I left RBC and I was a "valued" client for over 15 years. I would NEVER recommend this branch to anyone and I will be making a formal complaint about this branch for their lack of customer service and just morals as human beings. They happily turned me away doing nothing to better my situation. I was in total shock and disbelief at how I was treated and still am. I have told everyone about my experience as well and will continue to.

Dec 5, 2017
Small parking lot.friendly staff

Jan 11, 2017
I actually encountered the best customer service in a long time. I was treated like a person not just a number

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm Today
Thu:9:30 am - 5 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm