RBC Royal Bank - Mortgage - Winnipeg, MB - VerView
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RBC Royal Bank

RBC Royal Bank

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3.3 Google Review
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370 Portage Ave, Winnipeg, Manitoba, R3C 0H3, Canada
(204) 988-4068 maps.rbcroyalbank.com/locator/searchResults.php?t=8327
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Google Reviews

Refresh Reviews 3.3
Jun 1, 2019
TERRIBLE service. I’ve never been treated like this before at any bank. I didn’t know about some things and this middle aged white lady there treated me like an idiot. She is supposed to help ppl who do not know bank stuff and that’s her job, right? I even thought that she was being racist towards me as a non-white person. I really try hard to not bother workers whenever I go to the bank but I guess I was being too annoying even though I asked her one thing to do. I even asked my friends if I was being too dramatic but everyone says that she was being very rude. I will never talk to that lady again if I have to visit this bank next time. She REALLY needs to get trained again.
Feb 23, 2019
Slow, slow, slow... terrible service and management.. When the line up is almost out the door why oh why are there only 3 tellers ? This happens all to often. The staff seem to work on a go slow here and definitely don't pull their weight.. go elsewhere if you can !
Mar 2, 2019
They don’t know how to protect ur bank card account, Worst bank to have account with. Sucks customer service and slow. Changing to another bank.
Jun 17, 2019
Best customer service!
Sep 28, 2017
What do you expect from a bank located in downtown Winnipeg? Massive lineups on Mondays since many nearby banks are closed? Check The usual crush of people during any break or lunch hour? Check Random homeless striking up conversations with you in line? Check A surprisingly smooth flow of customer traffic despite the above? Oh? Incredibly personable and informative staff? Yes, please This was my Monday morning in a nutshell. I came in on what I was informed was the wrong day of the week after making a joke about the line to Sheila, the teller that assisted me. It would be easy to be frustrated working here on a Monday, and even easier to treat every client like the next waste of 5 minutes of your life. We're all guilty of it. Despite it being Monday morning; despite the never ending line; Sheila was all smiles and nothing but personable. She made some useful recommendations to me based on the situation I described to her and even more importantly, talked to me person to person - not teller to client. If someone from this location is reading this, give Sheila a pat on the back, a "good job", a raise, whatever it is you do at RBC to show appreciation to your employees.

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm Today
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm