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MCAP

MCAP

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1.8 Google Review
101 Frederick St, Kitchener, Ontario, N2H 6R2, Canada
(519) 743-7800 www.mcap.com
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Refresh Reviews 1.8


Nov 24, 2017
The worst parking situation in canada, very small lot, only able to pay by cash at exit!!! who was the imbecile that came up with the idea. On top of that with the gauging rates you would think they can upgrade the whole process!!! thanks for making it very difficult for everyone.

Nov 23, 2017
My Fiance deals with this company and I also have been calling on his behalf as well. I would agree that most of the employees that we spoke to over the phone were very unprofessional. I tried to make a payment on his behalf and they told him they would not accept it just because I sent the money in not him!? They scolded him and than told him they would accept it this one time only. Ridiculous

Nov 7, 2016
Found the receptionist Sherly, at the Kitchener office rude and unprofessional. When you have a client that calls in and asks hello how are you as a representative of that company should be kind and pleasant by responding properly and not rudely saying can i help you. After i was transferred i to the mortgage specialism he was much more pleasant and helped with all my questions.

Feb 2, 2017
MCAP receives copies of their interest on the renewals for all insurance policies but will charge their client penalties if for some reason they say a renewal was not received. Several clients have complained that MCAP have not received confirmation of insurance coverage and have received letters threatening penalties. BEWARE before you sign on MCAP's dotted line. They are not client friendly!!!!!!!

Jul 6, 2017

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