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RBC Royal Bank

RBC Royal Bank

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2.4 Google Review
11805 Bramalea Rd, Brampton, Ontario, L6R 3S9, Canada
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Refresh Reviews 2.4


Mar 27, 2019
I very rarely go into the branch as there are so many online options now, but I had an issue that had to be sorted in a branch. I walked in to with about 3 people almost at the same time adding to a line of at least 4 already. I thought I would be there forever and I had to be elsewhere in an hour. While in line I noticed a few people working in their office. As One lady finished with a client, rather than rushing back to the office she came over to ask if she could help those of us waiting in line. She was unable to help others but she took me aside and assisted me. I was in and out in less than 20 min. The lady’s name was Sandra, she was incredibly professional, knowledgeable and easy to deal with. I mostly bank with CIBC but will be back to see her to move more banking over. I appreciate a bank that respects my time and my business as she did. I highly recommend seeing this lady and this location.

Jan 23, 2019
Terribly unprofessional. Went there to open an account, was basically told to shut up by the arrogantly fake friendly woman behind the counter. Was then told to go elsewhere because her shift was almost over. Terrible customer service. This branch needs to review their customer service policies. Very disappointed. Not doing business with this branch. Reconsidering opening an account with this bank.

May 10, 2018
Branch manager is very un informative and lacks training. Misplaced my debit card immediately had it canceled over the phone as well issued a new one. Went to the branch to pick up a temporary card and without telling me that if I issue a temporary card that my current card which is coming in the mail will be canceled. Finally got my debit card to find out it is canceled and now will have to wait another week and half to get a new debit card.

Nov 30, 2018
Awesome service, I haven’t had a problem here yet! And their advisers really take care of you!

Dec 22, 2018
Terrible service. I'm not sure if its just this branch or its a few others. Why cant RBC just standardize on their level of service? If one branch can enter a deposit as a credit memo, why are others "not allowed" to do it?

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm Today
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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RBC Royal Bank

RBC Royal Bank

10555 Bramalea Rd, Brampton