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RBC Royal Bank

RBC Royal Bank

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3.2 Google Review
489 Broadway, Orangeville, Ontario, L9W 0A4, Canada
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Apr 11, 2019
Very unprofessional staff! I went in to deposit money into my business account and they weren't able to make the deposit because I didn't have my deposit book. I've mentioned that my business is in Toronto and that I didn't have my book! I know it's possible to deposit without it just by getting one done at the branch. One of the ladies at the counter heard the conversation and said that they dont usually make up the deposit slips at the branch because they are always short on slips and she only had five left and they refused to make me a deposit slip even when I mentioned that I needed that money to be deposit and I wasn't able to drive to Toronto to go get my deposit book. Btw I entered my business pin twice in the machine at counter and the Indian young lady that was serving me was not able to proceed and do anything, she said something wasn't matching! Bottom line, been in business for over 11 years and have dealt with several bank but this experience was the worst ever! Btw...the teller suggested that I deposit the money into the machine if I really wanted the deposit to be done!

Apr 2, 2017
Always great customer service

Nov 4, 2018

Apr 10, 2017

Jun 25, 2016

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