Get to the top of the directory by claiming your business!
RBC Royal Bank

RBC Royal Bank

Claim Business
3.8 Google Review
515 The Queensway, Toronto, Ontario, M8Y 1J6, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.8


Nov 14, 2018
I love this bank branch so far. The staff is very kind and helpful and the manager is also there to help when something goes wrong. One guy actually spent some time playing with my 1 y.o. son while I was getting help st the desk. There is a parking, and a wheelchair accessible entrance.

Nov 10, 2018
Went to all of Canada’s big 5 banks today. This was my last stop. I was doing 3rd party deposits. I waited 15 minutes in line. The two other tellers were busy making sales and the manager of customer service waited 15 minuted until another customer lined up behind me. She was sitting at her desk playing with her pony tail pretending she was busy. When i got up to her and told her it was a 3rd party deposit she hesitated and told me i needed to get my 4 cheques certified. As a previous employee of TD and BMO i am familiar with the banking world. When i tried to speak to her regarding this she rudely interrupted me with “again I’m not going to be able to help you”. As a manager you should not be interrupting people nor should you allow for a scene to be caused when there are other customers in the branch. Also she should be the first to jump up to help customers as she is the manager and customer perception is highly important. I don’t normally review banks. However i went to all major banks in the area and this service was horrible. When it comes to RBC as a bank 3rd party deposits are very common and under no circumstances should i be required to certify funds when depositing 4 different cheques. That is $40 it would take me to deposit cheques to RBC meanwhile at every other bank i have no issues. Digital day? Meaning you are trying to advance electronically as a bank and get rid of tellers...how can u do that when you cant even handle day to day in bank transactions. It is no surprise they were surpassed as the top bank. To the manager, hopefully there is someone there that can coach you regarding your attitude and interruptions with clients speaking.

Dec 24, 2018
The Asian cashier is the rudest. MR. Peter the bank manager needs to work on his customer service employments !

Oct 12, 2018
I've been RBC client for so many years and I was amazed to see how unprofessional they are to treat their customers. I had an appointment with an advisor at this branch and the teller was so rude and unhelpful. She spent 5 mins looking for my appointment and giving me very angry look, like it is my fault they can't find it on the system. She was trying to tell me it is probably another branch and I made a mistake. At the end and after waiting another 5 mins, the appointment was with the same branch and somebody else saw me. What a mess.

Jul 20, 2018
Very nice staff as a newcomer to the country I was greatly informed by the teller and they assisted me by taking time to explain the use of the atm machine as I was unfamiliar with the machine. I was greeted with a smile each time I use this bank.

INDUSTRY BLOGS

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious methods...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Latest Industry News

Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm Today
Sat:9 am - 4 pm

Mortgage Near Me

Get A Better Mortgage

Get A Better Mortgage

642 The Queensway, Toronto
My Capital Mortgage

My Capital Mortgage

642 The Queensway, Toronto
Kulwant Sodhi - BMO Mortgage Specialist

Kulwant Sodhi - BMO Mortgage Specialist

2194 Lake Shore Blvd W, Toronto
Mortgage Kings

Mortgage Kings

2230 Lake Shore Blvd W, Toronto
RBC Royal Bank

RBC Royal Bank

2275 Lake Shore Blvd W, Toronto