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Advent Mortgage Services

Advent Mortgage Services

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5.0 1 review
139 Fitzgerald Ave, Markham, Ontario, L3R 1R5, Canada
(905) 475-2505 www.adventmortgage.ca
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Jan 4, 2022

Never had better service

I called and got Jim T on the line and never got better service. I' had contacted other lenders for a forst time mortgage and Jim at Advent was by far the best I spoke to. He was attentive kind and took time to educate me on certain topics very informative and attentive to my questions . He followed up when promised with the application information. We are looking forward to continued communications through out our approval

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Jan 21, 2018
Jim was very helpful, caring and professional. Thank you so much for all the work he has done with our application. We greatly appreciate it!

Jan 2, 2018
very professional & caring .. Jim did his best for my mortgage .

Jun 28, 2017
Jim Tourloukis seemed like a professional, and I thought he got us a deal on our mortgage...until it came time to renew. Unfortunately he sold us a collateral mortgage without notifying us that it would cost us thousands of extra dollars when it matured and prevent us from switching lenders easily or accessing the lowest rates available. We didn't need a collateral mortgage and are now forced to refinance instead of swapping for a straight renewal when it matures. There are also additional unnecessary legal fees that were not discussed. The Minister of Finance now requires banks to disclose this information to customers, but my previous mortgage broker Jim Tourloukis didn't think it was prudent. Jim even convinced me not to break my mortgage when I called him and told him I found a better deal half way through...I guess he didn't want to explain that it wasn't a good financial decision because of the fees involved with closing the type of mortgage he sold us. Stay away from this broker and stay away from collateral mortgages unless you plan to refinance/access extra funds during the term!!

Oct 10, 2016
I am very pleased with the mortgage I got from Advent. They offer a cashback for signing with a new mortgage lender, so your interest rate is effectively much lower. It was a bit more hassle than simply renewing my existing mortgage with my own bank, but the money saved makes it worthwhile. And they do try to make it as painless as possible by handling all the paper work, covering all administrative costs, and sending representatives directly to your home to sign documents, etc. So overall I am happy and would recommend them to anyone looking for a mortgage.

Jan 21, 2016
I sent Jim an email to inquiry about the fees and rates regarding my properties around 500K. Got a very UNPROFESSIONAL and IMPOLITE response back. Never got that type of response from other companies that I sent inquiry email to such as Spin, True North, RBC, TD. He may have a bad day or going through hard time in life but it is UNPROFESSIONAL to answer like that to customers especially in service business.

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