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RBC Royal Bank

RBC Royal Bank

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2.7 Google Review
101 Dundas St W, Toronto, Ontario, M5G 1C4, Canada
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Google Reviews

Refresh Reviews 2.7


Feb 22, 2018
Don't normally write reviews but this is hands down the worst RBC bank in Toronto. Staff is unbelievably rude, do not look you in the eye when they serve you, spends time going through your personal account spending details with great interest instead of providing customer service, disrespectful, condecending and manager says 'NO' to all requests instead of solving problems. Not sure why this branch is not shut down.

Jan 21, 2018
I agree with some customer in this review . I don’t go anymore to this branch. Staff unhelpful and lazy. Mentioning too the rudeness from some of them. Always customers on a waiting line and they don’t care . I was one day waiting like for 15 minutes on a line . And some of the stuff texting by phone and they don’t care the waiting line

Aug 30, 2017
Literally the most unhelpful staff at this branch, go to any other rbc branch and you will be helped with the best customer service.

Jul 8, 2016
Their website says non clients can exchange usd for can dollars but one of their staff at the bay and dundas branch asked me to leave because they don't exchange usd for non clients. Ill trained or just unhelpful?

Apr 13, 2017
The staff were friendly and helpful

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Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 4 pm

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