Get to the top of the directory by claiming your business!
RBC Royal Bank

RBC Royal Bank

Claim Business
3.1 Google Review
1330 Baseline Rd, Ottawa, Ontario, K2C 0A9, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.1


Mar 23, 2018
I do not advice opening a bank account with this bank RBC. Their banking transactions dont get posted immediately in your bank account. Must the time they take like 2 days until u see it in your bank account. For example my insurance payment was taken on the 21 but I dont see it has been taken only after 1 day or 2. Because of this delay made me loss so much money. They charged me so much NFS like around $600 because of the transactions being posted late. Now I understand why they offer a cellphone if you a open an account with them so you can stay with them at least one year. Now I am stuck with them paying $14 a month for my account for one year. I called them and they didn't help me not even. 0 star for customer service.

Aug 1, 2017
I have been dealing with this bank for our business for the past 3 years. They helped us get started when a bank I had been dealing with for over 19 years would have nothing to do with us. I always have great customer service and I find the staff and employee are always courteous. More recently my new business account manager met with us in our Business and brought a personal account manager along simply because I had requested for her to give me the name of someone who I could speak about switching my personal banking to RBC. I am now an happy customer. Great people, great service.

Jul 8, 2017
Was asked to go my closest branch to help with a change on my account. I went to a teller, and after standing there for 20 minutes, he came back saying my account had been updated. When I went to an ATM later that day, I found the update hadn't been done. Re-visited this branch twice after to find out why it hadn't been changed, and at the very least, why a record of me asking for the change wasn't recorded. The first time back, I was met with a very condescending teller, who refuse to tell me anything other than I'd have to come back when a manager was there. The second time I found a manager. Although his manners were a lot better than the tellers, I didn't succeed with what I asked for from the beginning, after multiple wasted visits. VERY unprofessional and unorganized.

Nov 30, 2017
Went to the branch for updating my business info. They said it may take up to 24 hours. So far, after 5 days nothing was done. It is just impossible to reach them over the phone. All calls are rerouted to their central system where you should expect a minimum of 20 minutes wait time. If an agent finally answers your call and you ask to be connected to the branch, the call gets lost ... Unprofessional service, lack of customer consideration.

Nov 30, 2017
It is a busy branch but the service is still good and usually only go for things I can't do online or at the ATM

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Passive Income Properties in Costa Rica

Costa Rica has become one of the most attractive destinations in the world for generating passive income through real estate.

Kindred Consulting C.R.

When to choose custom website development over a template website solution

#custom web development template web development

Your website is the first look into your business. It is a digital window into your brand and your services. As such deciding on which website solution is best for you a custom...

iOPW


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Latest Industry News

Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 8 pm Open Today
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm