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RBC Royal Bank

RBC Royal Bank

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2.9 Google Review
5001 Yonge St, Toronto, Ontario, M2N 6P6, Canada
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Refresh Reviews 2.9


Apr 30, 2018
1.All the neighbouring businesses are loosing our patients with this branch. They've either lost or gave us the wrong deposit slips.They are creating more work for us by having to commute to each others business so we can get our correct deposit slips. Lost deposit slips means audits done for staff members to ensure they haven't stolen the money, of course there was no theft, it was this branch always loosing our deposit slips or giving it away to the wrong person. SIMPLY READ the deposits slips and FILE ACCORDINGLY! 2.Always telling us they ran out of money. Telling us they cannot spare anymore change because other businesses will ask us for change later as well. What does that mean? You are prioritising other businesses? What bank runs out of money? If this is a consistent problem then changes must me made, must learn and adapt to problems, not, allowing the problems to continue. 3.Staff here are not properly trained that's why this is such a slow functioning location and many mistakes are made. Several visits I had to guide them on how to do things, like sharing to them that I always see staff taking our deposit slips in that drawer so please check there, etc. Very unreliable and time consuming

Apr 14, 2018
This branch of rbc is not recommended at all! They are too slow! Also its been couple times i been there and the tellers makes me wait for a long time to go and ask what they supposed to do!!! Yonge and finch or Sheppard Locations recommend a lot more than this one

Mar 17, 2018
Somehow managed not to catch 2 fake cheques my mother brought to the tellers. When we went to ask them for their assistance, the lady at the front desk kept insisting she was the manager and could not help us or escalate the issue.

Apr 11, 2018
There were so many times that I faced RBC staff dispunctuality. I've lost some money because of their advice. Wondering wherelse I can take my financial work.

Dec 9, 2017
The managers there are dishonest. DO NOT TRUST THEM WITH YOUR MONEY. I can guarantee you they will screw you over. RUN AS FAST AS YOU CAN!

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Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
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