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HSBC Bank

HSBC Bank

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3.0 Google Review
5160 Yonge St #101, Toronto, Ontario, M2N 6L9, Canada
(888) 310-4722 www.hsbc.ca
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Jul 24, 2017
I arrive in Canada a few month ago, went into this HSBC branch at Yonge, great service on my account opening process. A lady served me with her good local knowledge. Just last month, I obtained a mortgage with them on my condo and the rate is very very good! I recommended my friends to get service from them. Great place to bank!

Jan 29, 2018
Agree with previous post from Hisham. The service is the worst ever. Wanted to give 0 star if there is an option.

Jul 26, 2017
The worst customer service in 20 years. I went there to open an account since I am a customer in my home country. Everything is a problem with them. Nothing works smoothly. I managed to open the account not thanks to anyone there. My relationship manger is less than useless. She even create problems instead of solving it. Over the period of the past 2 years I remember out of 8 times I went their for some business, only one of them I left satisfied. on the other hand, dealing with Tellers is OK. never faced a problem. I have another account with TD and I am happy with their customer service team. I forgot to say that I am HSBC premier customer. I have a friend has dealing with HSBC in Wilson Ave. his experience is completely different. so it seems the problem with this branch customer service team.

Apr 21, 2017
Update: they have finally restocked the paper for the receipts. Beware of depositing on the weekend though the envelopes are always out of stock. Maybe its time to go envelopeless like the other major banks.

Oct 28, 2016
The bankers in this branch do not know the Canadian regulations as indicated by FCAC, people who wishes to open a bank account or require service I highly recommend doing it online. Even for deposits or withdrawals I recommend doing it through the ATM or ABM or somehow connect the account to PayPal.

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