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Bank of Springfield

Bank of Springfield

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850 E Madison St, Springfield, Illinois, 62702, United States
(217) 529-5555 bankwithbos.com
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May 29, 2018
I took an elderly woman into the bank to open an account. She had an expired ID. They said they were unable to accept it. So we went to the sec of state and got a new one. We went back and the young man said he was unable to accept the new temporary ID issued by the state. ?????? Then he told her the only way they would be able to accept her new ID was only if she still had the old one. Wait a minute, you need the old one you just refused to accept an hour ago in order to use the new one???? Then the old one slipped out of her hand when she gave it the young man and the lady helping the guy yelled at the potential customer "Do not throw your ID at us ma'am". This elderly woman has Parkinson. They were so disrespectful to the woman that I was sick to my stomach. They clearly treated her as if she was some low life not worthy of their services. I wouldn't put my money in this bank if they PAID me too!

May 10, 2018

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