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BB&T

BB&T

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1.4 Google Review
20921 Davenport Dr #Ste 105, Sterling, Virginia, 20165, United States
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Mar 27, 2018
Updated March 2018 - This branch has now closed. So maybe I wasn't far off about it going downhill. ____________________________________ Updated review - April 2017 - This branch has gone downhill relatively quickly. It's sad. With the complete turnover in staff, the great courteous staff are gone. I get the feeling at times that some of the employees have not been fully trained. (Especially in foreign currency.) __________________________________ Have never been a huge fan of BB&T - but this branch I love. The staff are great - courteous, willing to help however they can. For the comment that said the "drive thru customer service is very bad" - this branch doesn't have a drive thru. So not sure what they are referring to.

Apr 4, 2017
Slowest BB&T branch I have visited, maybe ever. The smell is awful - mildew like. Staff is extremely slow, I have waited for over 30 minutes just to be helped. 3 out of 4 staff members that were there looked miserable and tiered, mildly understandable if I was that slow than I would not be smiling either. The only reason for the 2 stars is that they do have a marketing material that looked up to date - something my BBT branch lacks of. (My BBT branch is 10 times friendlier staff and better smell).

Jul 15, 2017
Worst bank branch in NoVa.

Nov 8, 2017
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Nov 22, 2013
Drive thru Customer service is very bad.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm Open Today
Thu:9 am - 5 pm
Fri:9 am - 6 pm
Sat:9 am - 12 pm