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RBC Royal Bank

RBC Royal Bank

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3.3 Google Review
2495 Appleby Line, Burlington, Ontario, L7L 0B6, Canada
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Google Reviews

Refresh Reviews 3.3


Apr 12, 2018
Everyone is so helpful, professional, and super nice at this location. I loved their customer service! I had a wonderful experience!

Nov 25, 2017
I absolutely cannot believe this RBC, used to be my favourite location as their hours are better than others. Today I came in with my boyfriend to deposit cash, I deposited the cash while my boyfriend asked to the washroom, and the employee in the room closest to the front enterance states “only clients can use our washrooms there’s many restaurants in plaza, I’m sure you can use any of their washrooms rather than coming into here”. I couldn’t believe what I heard and stated “he is a client, why else would be coming into the bank” I could not believe how rude this lady was, as an RBC client this was just awful customer service.. I’m sorry if someone has to use the washroom, they need to go.. very bad attitude, I don’t know what guest would want to join RBC just after having that experience and the attitude on her. She should treat anyone walking in an RBC client or a soon to be RBC client.. if someone is walking into a bank it’s for a reason.

Oct 25, 2017
Financial advisor Markus B. works diligently and in the RBC clients best interest. He’s efficient and will ensure your accounts suit you as an individual. Overall friendly staff throughout out this location.

Apr 22, 2018
I was told by the teller that they don’t give change, they didn’t want to take my bills and exchange them for smaller ones? .. like I’m sorry are you not a bank?

Aug 25, 2016
Exemplary customer service. We came in to close our accounts, wanting to consolidate our funds in another institution. We were courteously assisted by the branch manager himself when it turned out that our e-transfer had gone missing (the fault being with interac)! After several phone calls, they found our money, kindness never wavering despite the fact that we had a challenging problem and were no longer clients! If we ever have a problem with our current situation, I know exactly which branch I would go back to.

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm Open Today
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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