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RBC Royal Bank

RBC Royal Bank

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2.1 Google Review
5051 Hwy 7, Markham, Ontario, L3R 1N3, Canada
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Jan 15, 2018
Opened an account last week and closed today because of the terrible customer experience that I went through in this branch and also on the phone with one of the agents. Ignorant and rude staff. Don't even bother..

Apr 2, 2018
This is the worst branche ever! Never seen worse staff and customer service in any financial institution. My wife went to make a tax payment and was told to sign a handwrritten note that says 'rbc is not responsible if payment is made to the wrong account and liable for any resulting penalties'. If she didnt sign it then they will not make the payment and told her to go home and pay online herself. She spent half an hour arguing with the teller and then the manager as, neither of whom had good attitudes, to no avail. That is the most ridiculous thing I've encountered. Completely incompetent bunch of staff who are also unwilling to take any sort of responsibility and should all be fired.

Nov 9, 2017
This is the branch close to my home. It is a busy branch, just cross Markville Mall. The staff there are very friendly and proficient. Sometimes the lineup is long, but you can tell the tellers try their best. Staff there are also promoting the mobile banking.

Dec 11, 2017
There is always a long wait to get to do something! I avoid to go to this branch! worst customer service!

Jul 31, 2017
The service is bad.Slow. Change coin changed for an hour. One guy came and said if you rushed you can go to another bank. Sure. I will.

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm Open Today
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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