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RBC Royal Bank

RBC Royal Bank

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3.4 Google Review
9300 Bathurst St, Vaughan, Ontario, L6A 4N9, Canada
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Google Reviews

Refresh Reviews 3.4


Oct 21, 2018
AMAZING STAFF AT THIS BRANCH This branch seems to be under new management and everything has changed. They are skilled and the bank seems more welcoming now. I have been using this location since they moved from down the road and it always seemed fine, but recently it looks like a whole new group and they really seem to know how to make you feel welcome.

Nov 28, 2018
I met Mrs. Tao Pang to discuss a student line of credit. She was very helpful and we were in touch by email and then I came to sign the documents. She explained everything to me and helped me opening new accounts with RBC.

Jun 22, 2018
Excellent branch in general. Jonathan Spiegel is an amazing and outstanding banker! Always professional, courteous and thinks outside the box. Jonathan has helped me several times with some banking issues and solved my problems in an instant. RBC - you have a wonderful employee, invest in him!

Oct 21, 2018
This location is wonderful, defiantly one of the better RBC locations around. I recently visited this location to deal with an Estate issue and they made the process seamless. I have read the comments below, the one in particular was from a gentleman named Reza Aminman. This individual seems like quite the A**hole. Anyone who take the time to make such references about people so specifically is obviously the person who was the problem. Mr. Aminman, maybe the next time you want to be so rude and judgmental about employees who are doing their job, maybe you should reference the “no harassment in the workplace” law. You appear to be a person carrying a lot of anger and RBC is better off without as a client if you ask me. Now, back to my experience. I did not have the pleasure of meeting either manager, but will take the time to introduce myself the next time I’m in. They have met all my needs and would certainly recommend this branch for future banking needs. Thank you RBC

Sep 27, 2018
Nothing against the tellers but the branch manager and the assistant manager, Mark S. and Dinah S., are extremely rude and unreasonable. They played a dirty game, lied and misrepresented the facts and the banks policies just to, not only, enforce their unreasonable position onto the client (me) and the teller, but also to solely support each other, in the interaction I had with them (not even supporting the tellers; just each other). I have never seen such behavior from employees even in the private sector. The RBC client services did not take care of my complaint but advised me to take it to the Ombudsman (something that I did/do not have time for and I believe that's exactly what they wanted to hear). I can see similar complaints about similar issues at this branch that made me write this review. This branch is very unwelcoming, unpleasantly smelly and the employees appear to be stressed and mad at each other; and their smiles, if any, are clearly fake.

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Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 8 pm Today
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Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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