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RBC Royal Bank

RBC Royal Bank

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3.4 Google Review
1104 Albion Rd, Toronto, Ontario, M9V 1A8, Canada
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Refresh Reviews 3.4


Mar 10, 2019
Staying close to this branch, I had multiple visits here and none had any negative experiences. The staff is very good at their work, courteous and professional. The turnaround time per customer can be long, especially in busy hours, so expect some wait. They do have a locker facility which is fairly good and secure. Although not everyone is much aware of or has access to it, so sometimes it gets chaotic. There is very limited parking available outside but there is a complex next to it and on the opposite side of Islington Avenue where one can park.

May 2, 2019
When ever you want to visit this branch, give yourself an extra hour. Wait time is always too long and staff is slow too. Most of the time parking lot is also full.

Dec 1, 2018
Good and helpful staff. Experienced pleasant customer satisfaction. ✌

Apr 2, 2019
The branch manager is so rude.. talked to me in a hush way.. I will surely close my account with RBC....

Aug 16, 2018
Usually don’t have the greatest service at this rbc. However, a gentleman by the name of Simon helped me to today. He was walking in and greeted me as he passed me in the line. Asked me how my day was and was smiling. Asked how he could help me, I told him, and he asked me to give him a moment to get his computer ready to help me. He turned the screen to show me how to access what I needed, and explained that I could do it at home the next time. After solving my problem, he went above and beyond and explained to me that I can check every now and then my “offers” and he went threw a few and got me the offers. He briefly discussed which ones I should especially look for, because they’re of the most value. Simon you’re awesome! Keep doing what you’re doing. RBC, you should be rewarding employees like Simon!

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm Today
Sat:9 am - 4 pm

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