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SunTrust

SunTrust

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2.3 Google Review
13124 US Highway 301, Riverview, Florida, 33569, United States
(813) 424-3100 www.suntrust.com
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Google Reviews

Refresh Reviews 2.3


Mar 19, 2018
Went to the drive-thru to make a simple car payment, there were no cars waiting in line so I assumed I would be able to quickly complete the transaction. I sent my tube up and no one acknowledged me so after 4 minutes I buzzed the teller to find out what the delay was, she indicated that they were assisting customers in the lobby. It’s ridiculous and poor customer service to not have tellers allocated for drive-thru customers. It took 10 minutes to complete the transaction and there was no apology for the time delay. I’m very disappointed in this blatant lack of consideration of customers time. I would have rated this branch a “0” but unfortunately there is no option for that.

Nov 3, 2017
Above and beyond. Tina stayed late to open a new account and refused to let me apologize for keeping her. Awesome first experience!

Feb 24, 2017
Friday the busiest banking day two tellers 18minute line or more. One banker to open and close accounts and deal with peoples problems this place is a joke I'm closing my account today. The teller started laughing about the line that nobody wanted to work !! That's a lie it's like this every day !! Go to Wells Fargo seven tellers and four bankers on Friday😊

Dec 21, 2016
This is the Worst suntrust from Ruskin to Riverview. They never want to give you you're money. It's pretty ridiculous, If they can't cash a check they should just close their doors. The bank manager there is smug and unwilling to help with anything. The bank made an error on my account and he immediately dismissed it until I demanded he looked into it. I closed every account I had there and will never go back. Go to a credit union and save yourself the headache.

Feb 4, 2017
Super rude tellers! I witnessed a teller tell a customer she had no funds in her account and argue with a customer in front of a line full of customers behind her. The teller told the customer and eveyone in the bank how little amount of money was on the customers account (loudly). This was blatant disrespect! This bank has horrible reviews and yet management does nothing to correct the issues!!! This shows how much Suntrust cares about their customers!!

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Opening Hours

Mon:9 am - 4 pm Open Today
Tue:9 am - 4 pm
Wed:9 am - 4 pm
Thu:9 am - 4 pm
Fri:9 am - 6 pm
Sat:9 am - 12 pm