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PNC Bank

PNC Bank

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3.1 Google Review
7300 S Stony Island Ave, Chicago, Illinois, 60649, United States
(773) 955-9162 www.pnc.com
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Refresh Reviews 3.1


Feb 9, 2018
On 2/9/2018 I arrived at the PNC located on 73rd and Stoney Island. I was very disappointed that I waited 15 minutes while a second teller set at her computer and failed to assess me. When I finally arrived at the teller, a second customer arrived at the branch and the teller who failed to assist me immediately opened her window to assist this customer. In addition to the poor service I received, the teller who was assisting me system went down in the middle of my transaction. The money was removed from my account and was informed that they have not received the funds. Which means my funds are just floating in limbo at this point. So not only have I yet to receive the money order that I originally requested, my account is now basically missing funds and I’m still here at the bank 40 minutes later. With still no solution to my issue.

Feb 16, 2018
Horrible establishment! I will be filing a complaint with whomever I need to report what a horrible location this is. The teller staff does nothing but have you standing there waiting forever. It's normally 1-2 people behind the teller line. PNC should revamp this location and get new staff. If more people complained maybe they will listen.

Dec 27, 2017
Staff and service are excellent and very knowledgeable of their jobs.

Aug 16, 2017
My daughter is constantly having issues with this bank. How her available balance of $402.00 & she can't by a laptop from Wal-Mart? Where they do that at? I ly at PNC.

Sep 15, 2016
I would rate it zero star if I can. The worst bank I have ever been to. No one would even take notice of you unless you wait for at least  half an hour. (They were not even assisting anyone else, just staring at the computer or chatting.) The receptionist (who turned out to be a banker) was on personal calls in her office laughing. After more than an hour finally got to open an account, just to find they not only failed to apply the promotion code I provided, but also opened a completely wrong type of account. The banker promised to correct it using the excuse of 'the other office is closed' and said she would call me to update, but I never heard back from them again. Finally had to call back this branch after 3 weeks, got ignored again by being placed on hold forever while I could still hear them laughing in the background. They eventually only took a message saying 'a banker will call back soon' and of course no one called back. The issue is still unresolved and I am closing my account now. Such a huge waste of time. Just go somewhere else. These people do not worth your time.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 6 pm
Sat:9 am - 1 pm Today