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PNC Bank

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728 Frederick Rd, Catonsville, Maryland, 21228, United States

(410) 788-2200 www.pnc.com

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Pegi Matheny

Feb 28, 2018

The bank manager is rude. No wonder the bank has gone down hill. I would give zero stars if I could. Not all PNCs are like that. I had a great experience in NC.

Tanelle Addison

Jan 3, 2018

The customer service is terrible and I️ understand why the manager Alan is rude and far from professional so if the leader is weak and rude what do you expect for the rest of the staff to be. I wouldn’t recommend this bank if you are in the Catonsville area because of the management. Wells Fargo and Bank of America by the Walmart has much better customer service and their managers are very pleasant. I loved PNC when I was in Columbia but the manager and the staff was great this branch in Catonsville is a very weak link for PNC. I have taking my business elsewhere and have told all my family and friends in the Catonsville area to do the same because all have had complaints about Mr. Alan and how rude he is.

PRATHAMESH SHINGVI

Dec 6, 2017

prompt service by Ramesh (Personal banker) . Solved the issue quickly. Glad!

Bianca Thompson

Jul 17, 2017

They never clear the ATM machine, every time you go to deposit cash it's not highlighted, the machine doesn't print out receipts for your transaction. The big guy at the drive through window is slow moving and he doesn't listen to what you want from your account. One I had to send things back and forth almost 5 times because he wasn't listening then he tried to get frustrated win me. If there was another bank closer I would go to it because this one sucks, and I dread going here all the time.

Katie Carney

Feb 22, 2017

ATM never works, very inconvenient. Go inside to do what I could've done if the atm was actually working and employees are standing around doing absolutely nothing standing around carrying on personal conversations look at you and don't even acknowledge you or bother trying to help you. Worst location I have ever been too. This is every time. Customer service is seriously lacking with these employees. I will see too it that corporate is aware and they are either fired or get the training they clearly need.

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