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PNC Bank

PNC Bank

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3.8 Google Review
8593 Baltimore National Pike, Ellicott City, Maryland, 21043, United States
(410) 750-3800 www.pnc.com
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Google Reviews

Refresh Reviews 3.8


Nov 21, 2015
I've been coming to this branch since I was 16, and have never once had an issue. All the tellers are professional, yet friendly. The newer tellers may need some extra information (bank card, license, sometimes SSN) to pull up my information, but that's entirely okay, they're learning. The experienced tellers pull up my account off hand (they all know my name!). I come here for personal banking and business banking, everything has always been exceptional with this branch. The customer service here is above what I expect from a bank. When you come here, it's personal.

Jun 6, 2016
great managers, all work very hard for you . New tellers sometimes need work, but the people in charge are great !

Jul 12, 2013
I am a Bank of America account holder, but I went to this PNC branch for the first time today to cash a PNC check that I received for a contracted construction job. I was running late to church so I went there in my sweaty work clothes. The check was a larger amount so as soon as I showed them the check he went to get the manager. That was completely understandable, however when the manager came she asked me for a 2nd identification. I showed her my license and bank card at Bank of America. She said the bank card was not eligible and then she bluntly asked me before anything else "if I was even a U.S citizen." I am Korean American and I have lived here for 16 years doing legitimate construction business. I guess because of my accent and attire she didn't trust me to cash out a large check. (which wasn't even that much...) I was so offended by her stereotyping especially because she bluntly asked me that in front of other customers. The ironic thing is that she seemed of Middle Eastern descent.

Aug 12, 2014
This place is by far one of the worst pnc banks I have ever visited. They have mishandled my accounts numerous times. You may be the only one in the waiting room, but they would prefer to check voicemails than assist you. Bunch of children at the front desk with terrible attitudes. Please take your business else where...

Oct 1, 2015
I love this bank, they have great managers!

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 6 pm Open Today
Sat:9 am - 12 pm