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One Nevada Credit Union

One Nevada Credit Union

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3.1 Google Review
North Las Vegas, Nevada, 89032, United States
(702) 457-1000 www.onenevada.org
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Aug 16, 2017
Warning never ever turn that courtesy cash bs that they have because they will grab any chance to charge you with that 35 dollars overdraft fee. A direct deposit paycheck that's supposed to clear at 12am did not and it's already 5am but a purchase that usually charges after 2-3 days will be charged so fast if they knew that you will be havinf an overdraft. And guess what, they will charge the largest amount first so they can make you pay multiple overdraft fees. Yep. And oh, you're new update in your online banking sucks. We can't see pending items anymore? Another scheme to screw us over? Wow. Talk about greed.

Jul 13, 2015
I received a pre-approved post card in the mail for a 1.99% auto loan refi and immediately called the 1-800 number to see how I could take advantage of this amazing offer. The helpful customer service associate was knowledgable but said he was unable to help me over the phone; that I should go to this local branch with specific items and they would be able to immediately process my loan docs. I gathered all of the information mentioned (proof of insurance, registration, 10-day payoff amount, most recent paycheck stub, etc.) and went to the actual branch. The lady behind the desk was completely uninformed and said that all of the information I had gathered must instead be faxed in to them. After explaining to her that a fax and a printed document were essentially the same thing she proceeded to tell me that she needed a 10-day payoff amount with the start and end timeframes... ie. I had a 10-day payoff quote that expired July 23rd, this means that one could infer that it was good from todays date (July 13th) until the 23rd, or in industry terms A 10-DAY PAYOFF QUOTE. The clincher for me was when she stated she could not take the payoff quote because it did not display the full account number (just the last 4 digits) and the mail-to address was on page 2 of the print out, and they needed everything on a single page. I tried to give them my money and business and they just wouldn't take it. I will not be returning to One Nevada Credit Union.

Nov 22, 2013
Always friendly and extremely helpful!

Apr 23, 2018

Nov 20, 2017

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