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Refresh Reviews 4.3


Apr 8, 2018
When I got prequalified for a mortgage loan, the loan officer asked me what is my race and if I didn't disclose that information she still had to put down what she saw....

Mar 17, 2017
I won't go into major detail about my specific reasoning for the way I feel, but what I will comment on is that the customer service at the front was poor during my experience. I was asked to come in when I was at the teller apparently due to some paperwork not being found on my business account's. Even though it was inconvenient, I understood that they were just doing their job I guess. When I got in there, I was expecting there to be some type of apology for the inconvenience or delay and expecting the two front staff to have a nicer tone when explaining to me why I had to come in. I didn't even get a good morning, hey, sorry, nothing. They both just immediately started grilling me with questions saying, "how come this wasn't done?", and" the other location should have done this", etc, as if it was my fault that I had to come in to waste their time and inconvenience them. To top it off another man walked in after me and the same lady greeted him politely with a smile with his name directly, asked him how his day was going, and then asked me to move over as I wait on them because she didn't want to hold up the line. All in all, do not care that I had to come in, but if that's the case, I thought that I would have been treated with the same type of courtesy and service as the other man. After talking to my main location about it, to find out that they could have just simply mailed off the forms to my address in the first place as the form wasn't pressing, all of this could have been avoided. Whatever their reasoning or excuse, I will not be returning to their location. If it happens again at another BB&T, I will take my money to another bank.

Aug 22, 2017
This bank and all BB&T's have always been Johnny on the spot with any information or concerns I have about my account.

Jun 27, 2017
I had a wonderful experience with this bank, they were very helpful!

Feb 20, 2017
Great

INDUSTRY BLOGS

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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