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PNC Bank

PNC Bank

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1.0 Google Review
6705 Rising Sun Ave, Philadelphia, Pennsylvania, 19111, United States
(215) 728-5450 www.pnc.com
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Dec 6, 2017
Poorly trained staff. I went there trying to get into my deceased mother’s safety deposit box to do a will search. A belligerent woman refused to let me in. I gave her the death certificate, which she confiscated, rather than making a copy of it and returning the original. She does not need the original copy. She gave me misinformation that I need a short certificate to get into the box. I explained that I cannot get the short certificate without the will, which is why I needed to look in the box for it. She would not budge from her position. I went to see my lawyer and he confirmed that she absolutely has to allow me by law to open the box to do a will search. Unbelievable.

Mar 19, 2018
This branch is by far the worst. One personal banking teller & six teller counters with one attendant. The waiting time is highly ridiculous. The previous manager & personal banking teller Juan was an outstanding customer representative. Too bad he no longer works there.

Mar 5, 2018
Dealing with this branch will make you consider changing your bank!

Jan 10, 2018
Worst service ever!! I do mobile banking for this very reason that I don’t have to deal with incompetent manager and employees.

Apr 20, 2017
My reason for taking the time to put a bad review to this particular branch is the manger of this place! Yesterday was the third time that went to this back around the corner from my house when was send home because they cant not be professional enough! I had been told to go to another bank after they take my check and ask me wha denomination of money i want! (The reason was the i only had 2 dollars on my account and it wasn't enough to chash my "pnc" check)

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Opening Hours

Mon:9 am - 5 pm Today
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 1 pm