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Member Home Loan

Member Home Loan

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2.0 Google Review
9601 Jones Rd ## 108, Houston, Texas, 77065, United States
(832) 912-2151 www.memberhomeloan.com
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Feb 1, 2018
Absolutely the worst real estate loan experience I have encountered in 50+ years of buying and selling houses. Every time we thought we had provided all the information needed, the "underwriter" wanted something new. This went on for months. Fees, fees, and fees. If you are considering securing a mortgage, run, don't walk, away from this place.

Jan 15, 2018
Worst experience EVER! They dragged their feet getting the info needed to close. They sent us to close, then said we couldn't get funded until we sent an estimate of repairs for the home. The title company and the realtor I used said they had NEVER experienced this behavior before in all of their years of working. This was the worst experience and I DO NOT recommend them at all. They sent us to close the 1st time with a 30 minute window to get a cashiers check and make it to the title company. ALL FOR NOTHING. They finally got things right 6 days later, but made us go open up an account with the bank that was agreeing to give us the loan (which was weird). We had to go back and CLOSE AGAIN. Ridiculous.

Feb 1, 2018
This company should be avoided at all costs. They told me they could get me loan, had me pay all the money for inspections and appraisals, and when I got to the closing date they told me they could not fund my loan for a reason that should have been addressed before any of this took place. My loan officers, NATHAN CRUMBY and AMY TRAN are incompetent to do their jobs and should be held accountable for the way they do business. On top that, they do not communicate well and leave you left in the dark during the entire process. Sometimes it took me days of calling and emailing to even get a response. Please look elsewhere if you are in the market for a loan. You've been warned!!!!! Luckily my local credit union was able to pick up the mess they made and closed my loan 2 weeks later.

Feb 8, 2016
Had a mortgage with them for several years, they are good to deal with. Funding and processing was smooth, and they always answered questions on the phone quickly. The auto phone system is a pain in the ass though

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm