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Refresh Reviews 3.3


Jan 27, 2018
I’m only sharing because I see some negative comments. We’ve been banking with RBFCU for several years now and I just went in and opened a business account this week. We’ve always been happy with the service and services and the rates they offer. They may not be as warm and cuddly as other banks but after years of dealing with the “big box” banks I’ll take RBFCU any day. They do things a little differently but everyone I’ve ever encountered has been very friendly and absolutely helpful.

Oct 13, 2017
Recently met with an account specialist and branch manager and received excellent service and felt like they went out of their way to take care of my wife and I. Great rates, good service options, and great customer service. I highly recommend.

Mar 8, 2018
Not customer oriented at all! I will be switching banks ASAP. Do yourself a favor and don't bank here!

Jul 21, 2017
I like the Kerrville location better, but the teller was nice.

Mar 1, 2017
I usually have an okay experience at RBFCU but this location just seems to be a one-off in being very snobby! If you ask them anything they look at each other and think you're asking them how to build a rocket ship!!! So rude. I really hate going to this location but it's the closest one to me!

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