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Refresh Reviews 4.2


Apr 6, 2018
RBFCU is less a credit union and more a bank. The in branch service is good, great most of the time. Their loans however are a nightmare to get unless you have perfect credit. They send you apps off to a distant location and someone makes the decision who only looks at your credit reports. Credit Unions were funded with the idea of helping the little guy but RBFCU is just another big name bank in that regard.

Nov 25, 2017
Worst customer service ever. Ive been trying to resolve an issue with them for weeks now and keep getting the run around. I cant seem to get a straight answer about my account. I paid everything i owe, but then there is always some hidden charge that keeps popping up. Over and over. I'm done with randolph brooks, they fabricate more fees even after you pay them! What a joke! Going to Security Service where I'm treated with respect!

Dec 24, 2017
The employees are always respectful and courteous even to customers who aren't deserving of that respect. I've had several loans with them and always a pleasure to deal with inside or in the drive through.

Apr 18, 2017
Best bank. Dont charge for checking account

Apr 20, 2018

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