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Landmark Credit Union (Corporate Office)

Landmark Credit Union (Corporate Office)

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2.8 Google Review
5445 S Westridge Dr, New Berlin, Wisconsin, 53151, United States
(262) 796-4500 www.landmarkcu.com
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Google Reviews

Refresh Reviews 2.8


Feb 6, 2018
I have been a member for over 20yrs with Multiple mortgage, car & motorcycles loans. I highly recommend them! #2thumbsup

Feb 8, 2018
I give this organization 1 star only because I've only dealt with rude and/or incompetent customer service reps when calling down there. I recommend working with one of the other Wisconsin-based credit unions or some of the higher-reviewed big banks for your lending needs.

Dec 12, 2017
Your check cashing policy needs to change. I have a business and I need to make deposits greater than $1,500 frequently which you do not allow. Your 3 day hold on checks is also a challenge and we find ourselves driving to a location to physically deposit in person. You do not fit our lifestyle and we'll be taking our personal and business money out of out accounts and bringing them elsewhere.

Oct 2, 2017
Landmark financed an auto loan for me at the end of July. I'd received letters from them saying my insurance isn't up to date. I called them asking to clarify two weeks ago and I was assured that they had proof of insurance and everything was up to date. I get another letter in the mail. I call and they say they have proof of insurance but only from a week after I bought the car. Long story short, the dealership never sent my proof of insurance to them. It's like they just make things up as you call because every single person I've talked to has been rude and has had no idea what they were talking about.

Dec 13, 2016
I agree with the other person. When they force insurance on your car, because of a mistake, look to spend around an almost %500 markup. An absolute joke. There should be a class action lawsuit against this outfit. And that is exactly what they are an outfit. Went to get a 2nd mortgage against my house with a 750 credit score. Was still waiting for any answer from Julie Gibson, after 2 months, what was going on. Paid $350 for an appraisal I never got, had to hire an attorney, to try and at least get my appraisal fee back, because they stopped replying to phone calls and emails. It would have been easier if I didn't live 950 miles away, but they knew that so why should they bother to follow up with anything or do their job. Landmark in years past used to be good, but now all they are out for is to take you for a ride and take your money.

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 7 pm
Fri:8:30 am - 7 pm Open Today