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Landmark Credit Union

Landmark Credit Union

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3.6 Google Review
9515 W National Ave #100, West Allis, Wisconsin, 53227, United States
(262) 796-4500 www.landmarkcu.com
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Google Reviews

Refresh Reviews 3.6


Dec 16, 2017
Everytime i come in the drive thru a line is always closed and theres no way to know it untill you are by the speaker box there. They should either use it or put some type a sign because its annoying trying to drive around the building.

Sep 11, 2017
I stopped to report an unauthorized withdrawal on my card, as soon as I was about to walk up to the window some rude male worker pulled the teller away and asked me to wait just a second!!!! That was the rudest thing ever!!!!! When the teller finally got back to me she did't apologize for stepping away and my problem took only 15 secs of her time to take care of me!!!! She didn't even have to do anything for me other than let some one know I was there to see them!!! This is an ongoing issue, as soon as some one walks up to the counter, the clerk leaves and takes 5 mins to come back!!!!! Teach your team never walk away when customers are lined up and waiting!!!!! Our time is valuable!!!!!!

Oct 26, 2017
Excellent staff and fast service. I got a loan at this store, and it took no time. Thanks Stephen!

May 27, 2017
We've been using Landmark for almost a year now, and I am very torn on their rating. Every time I deal with someone in person or on the phone, they are very polite and at least attempt to be as helpful as they can, but we have had several ongoing issues that never seem to get fully resolved. First, we have had to order checks 4 times now, because they have made printing errors with both our names and the account #. They even made the same error twice. On the up side, they have never tried to charge us for the reorders. Second, I keep having issues trying to set up my online banking. I talked to someone in person at the bank today, was told there should be no issues, then went home and had issues. When I called the assistance number, that department had left for the day, and I now have to wait until Tuesday before I can speak to anyone, which means finding time at work or hoping I am home before they close down for the day. Third, as has been mentioned, the ATMs are frequently out of order, so if you don't do your withdrawals during banking hours, you are kind of SOL.

Feb 18, 2018
wont open an account even if you paid off your old accounts

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm Open Today
Sat:8:30 am - 12:30 pm