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Pandora

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3.8 Google Review

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8882 170 St NW, Edmonton, Alberta, T5T 3J7, Canada

(780) 484-6477 stores.pandora.net/ab/edmonton/pandora-jewellery-ca334538bc.html?utm_source=google&utm_medium=listing&utm_content=ca334538bc&utm_campaign=AB&utm_keyword=Edmonton

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Refresh Reviews 3.8

Cassidy Diakow

Apr 26, 2019

Today, I went into Pandora to ask to get my ring from Christmas fixed. It was a minor fix, as the ring was only missing one diamond on the side band. I believe her name was Shanna who helped us. She gave us excellent customer service. I explained my concerns to her and she came back with a new ring for me. Hands down the best customer service experience I've had. I would recommend this Pandora to anyone who is looking to purchase their product.

Colby Lachance

Apr 11, 2019

I went into the Pandora store at West Ed mall today and was greeted and help very well. I had a ring with a few missing diamonds and they exchanged right then and there no questions asked. I didn't even realize that the ring had a manufacture defect (sold to me by Pandora Kingsway and I will never be returning there after the fiasco of getting that ring). I will definitely be giving my business to West Ed Pandora because their customer service was so excellent and I actually felt like a valued customer.

Brar Brar

Apr 12, 2019

Extremely rude staff!!!! I wonder how the staff kept ignoring me all the time when I was there for a visit to buy ear rings. Staff continued to talk to each other, paid very minimal attention to me. And above all, didn't allow me to try on the earnings! Whereas everywhere else I go, they let me try. Very displeased with the customer service! I will never like to go back at this location and would never like to recommend anyone.

Amit Bhagat

Dec 24, 2018

Very Rude Staff. If you have any warranty Issue call Directly to Customer Service. One of my Staff bought Necklace with Pendant for $140, water was going inside pendant when spoke to Manager she said not covered under warranty. But when called Customer Service they told its under warranty, also informed that all pandora products are water proof except chemical water. They asked to ship directly to Pandora instead of dealing with store.

Courtney Lorentz

Jan 6, 2019

Arina is fantastic to deal with. Very friendly and knowledgeable. She even remembered my name and my purchase that I made the day prior. In the past Iâ€™ve felt pressured to buy but not at all with her. Thanks so much Arina!

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