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Paris Jewellers

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3.2 Google Review

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8882 170 St NW #2894, Edmonton, Alberta, T5T 3J7, Canada

(780) 758-9080 parisjewellers.ca

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Refresh Reviews 3.2

Thomas Ancheta

Mar 23, 2018

Very disappointed with the staff after being told we DO NOT NEED to provide the physical copy of the care plan to receive service. They insisted they wanted to see the booklet as they do not keep service records on file. Had to travel almost 2-hours from home to the location just to retrieve and find this care plan booklet.

Aug 19, 2017

Bought a nice watch last year here. But recently it was having problems because the time zone and date were incorrect. Came twice here, waiting patiently as one of the store associates tried to fix it, but each time had no luck. Some sort of problem with the radio/calibration inside, so they actually sent it out to get it fixed for free, even thought it's been a month past the warranty. Extremely nice and helpful every time I visited.

Angie Stoppa

Jun 12, 2017

Brought my engagement ring in for its inspection and cleaning. We also purchased the jewellery care plan with the ring and I was hoping to have it rhodium plated. The sales associate told me it takes about 45 minutes but we would have to leave the ring because the goldsmith is not in or wait. I asked when he would be in and she said she doesn't know maybe two weeks? She then proceeded to ask if we have our own goldsmith.. I bought this plan so I wouldn't have to pay a goldsmith to do these things. What a waste of money on the plan when they don't even know when their own goldsmith will be around.

Landon Almberg

Aug 29, 2017

Purchased a ring at this location at the end of June, was told I had all my warranty information for the ring that I purchased in the pamphlet with my receipt. Went on a holiday, proposed with the ring and returned late July to have the ring sized properly. Picked the ring up the week before august long weekend. Ring was worn for three days and broke dead center of the finger where it was resized. Five diamonds on the band fell out. Brought the ring in to get repaired and was told the warranty does not cover lost stones, damages accidental or otherwise. And I would have to pay out of pocket for repairs. No warranty coverage whatsoever. My ring lasted three days after being sized and they will not accept the fact that the sizing has anything to do with it, even though the ring broke directly on the cut from sizing and is a clean break. Do not waste your money here as I have. This store does not care about you and will lie and steal from you as they did from me. I may also add that cheap dollar store/Walmart rings were also worn while this one broke. No quality over cost from this store.

Mohammed Al-Haifi

Aug 11, 2017

They put a discounted price tag on the display and when you select your item and try to make payment they shaw another price saying sorry that price will be in effect by the end of the week.

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