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Peoples Jewellers

Peoples Jewellers

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3.0 Google Review
Calgary, Alberta, T3A 0A0, Canada
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Feb 25, 2018
I would have given this review a zero star if I could have. Two bad experiences with this store. First they lost my wedding ring that I had sent out to be sized apparently many items belonging to other customers were also lost. That's supposed to make me feel better? They end up having to replace the ring original never found. Back in December I broke the clasp off a necklace so I took the necklace and the clasp to Peoples Crossiron to have it soldered back on. Had to leave the Diamond pendant attached because it "floats" on the chain. I was given a quote of 35-45 to fix and I am ok with that. I get a caĺl about 3 weeks later (by the time it should be fixed) telling me it's a minimum of 145 dollars. So I declined the repair and asked for it to be sent back. I know a solder doesn't cost that much. When I went in to pick it up and the clasp is missing. Fortunately the manager was the one who dealt with me originally and remembered me. So she tells me they will make it right. They put a RUSH on the repair and promise it will be back the following week. Yea no. So I go into the store last Sunday to pick it up but its not there They tell me it's done they just have to courier it back. Next day service she.says. I finally get a call Friday from the manager she apologizes for the delay and gives me her word that it is being courier special all by itself and will be back Saturday and she will personally call me when it arrives. So 5:30 Saturday night when I still haven't heard her I call the store. The manager is on her day off and as guessed the necklace is not there. Not sure whether I should go into the store today or just call. I really don't want to do jail time.....

Apr 20, 2018
Worst customer service I have ever had at the Crossiron Mills location. The lady I delt with came off very rude and unhelpful comparing my ring to hers saying your claws are not that bad my ring is worse. I don't care, send it in for the service. But at other times staff where very friendly. Sorry but it only takes one bad experience to never go back to that location again. We'll travel to a different location for future services.

Apr 17, 2018
We ordered a men's wedding ring and had To get sized still waiting for its been three And a half weeks something anywhere else 3 days to a week This will be the last purchase at People's I will ever make wedding in 4 days ( not sure if its going to right or its arrives The staff don't care excuses after excuses) They got there money You can't trust them crossiron store

Mar 10, 2018
Me and the fiancé went in looking for wedding bands, and the guy that helped us wouldn't lift a finger, No customer service, you get better service at Walmart.

Dec 7, 2017
Customer service when I went in was fine. My fiance and mother were told my ring would be 3 days to be resized, this was a selling point on my engagement ring for him, I'm now on the two week mark and given nothing for the inconvenience and wait of which I wasn't supposed to have.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today