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Star Jewellers Ltd

Star Jewellers Ltd

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2.0 Google Review
5315 17 Ave SE, Calgary, Alberta, T2A 0W2, Canada
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Sep 13, 2015
I have been to the business to get a quote to have my pendent fixed. While I was there, I also asked him if he could resize my gold ring to a 6.5 size. He said no problem to bring him some gold and he would do it for $25. We brought him some gold, the ring, and some ear rings to fix. He said to come back on Wednesday to pick them up. I get there late afternoon on Wednesday and he said they weren’t ready. I explained that I had to drive 1 hour every time I make it to their store. He said to come back the next day. Today a week later we went to pick up my items at the store to find my ring completely ruined, there is no way to get it fixed ever again. He had burned the pendent and the ear rings looked untouched. He weighed the ring that is worth well around $280 plus in a jeweller and said I will give you $30 dollars for it. We tried explaining to him that I was not pawning my ring but resizing it as it had a deep sentimental value for me. We tried to negotiate some understanding and after over an hour of discussion, the owner refused to give us a receipt as according to him there are no receipts given for repairs and refused to give us any compensation in exchange either. He gave back my damage jewellery and kept the gold that was also given to him for the repairs along keeping the money he had also charged us for labour for ruining our jewellery. I will never set foot there again not recommend him to anyone! Beware and get a receipt first.

Aug 4, 2015
Recently went to this location, to try to sell some gold and diamonds. They told me that all of it was completely FAKE when I knew for a fact that they were not. They only offered me $700 when there is way over $10,000 worth of jewellery. Regardless I went to Michael Hill's to get all the jewellery tested and it turns out that every piece has REAL diamonds and gold. If you love to get scammed for your jewellery this is the right place for you.. A bunch of scam artists. DO NOT bring your jewellery to this establishment.

Dec 23, 2016

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