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Pandora

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3625 Shagnappi Trail NW, Calgary, Alberta, T3A 0E2, Canada

(403) 288-4140 stores.pandora.net/ab/calgary/pandora-jewellery-caecf5f6b8.html?utm_source=google&utm_medium=listing&utm_content=caecf5f6b8&utm_campaign=AB&utm_keyword=Calgary

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Robert Burnside

Jul 1, 2019

I honestly donâ€™t know how this locations stays open. My wife and I have been multiple times of the last few months as she does love the Pandora products. The customer service has been horrible every time. Not once have we purchased anything in disgust. Always end up st another location. The manager needs to get a handle of the importance of customer service and train the floozies they have they properly. Remember: no customer, no job!

Nika

Jul 14, 2019

TERRIBLE customer service from this location. Came here a while ago to exchange a ring I ordered online because it was not the right size. I paid full price for this ring and did not purchase it on any promotion. After purchasing the ring, the price went up and they made me pay the difference even though I was doing an EXCHANGE for the EXACT same ring just in a different size. .........?????? I don't know of ANY store that does that. Stay away from this location.

Mariko R

Jun 29, 2019

Had a newbie sales associate help me today and he was amazing! Find the perfect thank you gift for a friend that I know she'll love!

Amy C

Nov 10, 2018

Iâ€™m a Pandora & Disney fan but definitely taking my business to other locations, even though further away. Customer service for this location is very unpleasant. Staff greet you by talking across the store. Then proceed to act like customer are not worth their time. No customer = no store = no job. Understood 2 things during my visit: 1) Sorting charms on a tray was way more important than making a sale with a in-person potential customer. 2) Apparently Disney limited edition jewelry pieces are hard to come by because this location didnâ€™t get any. Looking at all the pieces Iâ€™m wearing right now. Most from Chinook. Some from various Disney Parks. So itâ€™s not a matter of availability nor money. Itâ€™s about how a store treats customers. This is such a poor location to represent both the Pandora and Disney brand.

Mimi M

Mar 8, 2019

BEWARE - went into the store yesterday to exchange for a smaller size ring that was bought at the Core on the same day. Was told by the staff that since it is a 'buy 4, get 40%' promotion, this was a final sale and they would not exchange. The staff also told me that all the Pandora stores would not exchange for me since this is a final sale. They told me that this policy came from their sales manager. I told the sale associates that when I bought the items at the Core, I was not made aware of this in which they replied that the Core was a new store and that the sale associates there did not know the policies. I have been collecting Pandora for many years and I know that this was not true. I called the Chinook store who told me that I could do an exchange there and that even with a promotion, that Pandora always can do an exchange. I have bought many, many items from the Market Mall store but I will never set foot in there again after this experience. The Core and Chinook locations are Corporate stores while Market Mall is a franchise. If they are to represent the Pandora brand, then they should be following the same policies as the Corporate stores. Also, the Core and Chinook locations will clean and polish your purchases which is part of the Pandora service.

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Mon:10 am - 8 pm

Tue:10 am - 8 pm

Wed:10 am - 8 pm

Thu:10 am - 8 pm

Fri:10 am - 8 pm Open Today

Sat:9:30 am - 8 pm