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Mappins

Mappins

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3.4 Google Review
5015 111 St ##418A, Edmonton, Alberta, T6H 4M6, Canada
(780) 432-3380 www.mappins.com/?cid=YEXT
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May 26, 2017
I found an incredible diamond set of earring and necklace at Mappins and I was thrilled with it! I was assisted by Kathy and she was very patient with the arduous task of choosing the right design I had in mind. Because of her great product knowledge and excellent customer service I was able to pick a very unique piece and was stunned with the quality of product and the value of price I paid. It has been a great experience and everyone in the team are very friendly therefore I would highly recommend Mappins to family and friends!! Cheers!

May 19, 2017
After ring shopping in 5 stores in Southgate centre I came across a lovely sales lady named Tracy. With this busy world we live in at times it's extremely rare to find old school customer service ... Where you aren't rushed and don't feel obligated to buy, unlike other jewelry stores where you feel you are pressured or being surrounded for a sale. I definitely feel at home here and will leave with a smile knowing I was listened to and cared about. Thank you for my experience Tracy, I will definitely Pass on the passion you have for your craft, So that others may feel and as I still continue to feel....great about my experience. My Wife absolutely loved her ring.

Nov 19, 2017
Was taken care of very quickly and in a friendly matter, for a simple box chain necklace. Reasonable pricing and service warranty, cannot speak to servicing speed or accuracy.

Apr 5, 2016
I took my pendant in to be estimated for a repair February 11th with an expected figure within a couple weeks. A month later after not receiving a promised phone call I was told someone should have called you awhile ago. Disappointed I decided to go ahead with the repair and was told it would be about 2 more weeks. I called tonight almost another month later. I was told they know thy have had it since February but they have notes on file and would call. A couple minutes later I was called back. We found your pendant filed under the wrong name sorry it happens. You can pick it up at anytime. I have my pendant back and the diamond was soldered crooked. Beyond disappointed. I will have a competent jeweler fix it but I would recommend anyone not to use this store unless you want to be dissatisfied.

May 18, 2017
Had recently purchased a bracelet from Mappins Southgate center! The sales ladys name was Michaelle, she took the time to give me information on diamonds and diamond purchasing. She also cleaned an older ring for me while she was at it. I was very impressed by this sales lady and her non pushy sales. Will definitely be back for any other purchases in the future! Thanks again Michaelle!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 6 pm