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Peoples

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1.3 Google Review

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137 Ave NW, Edmonton, Alberta, T5C 3C8, Canada

(780) 475-9271 www.peoplesjewellers.com

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Jolene Graham

Apr 28, 2018

Went in to get my necklace and earrings inspected and was helped right away by a friendly girl. There has been a knot in my chain for a while now and I asked her if she could try and get it out. She got it out and did my inspection in no time at all. Best service I've recieved at a people's jewelry store!

Paul McNamara

May 8, 2018

Bought my engagement ring here. Very happy with my purchase. Also you can upgrade anytime.

Rocky B

Feb 9, 2018

Poor customer service. I got my engagement ring cleaned at this location yesterday (Jan.19/2018). An older brunette woman assisting me was unfriendly to me but nice to my fiance. She looked at me up and down as if judging my appearance even though I was dressed up. She also looked like she was judging the quality and state of my ring. I'm a medical professional and use hand sanitizer frequently. This rapidly dulls the stone and I often need it cleaned. I don't see why that is her business as she is there to provide a service. In the past, I have walked in with my mom (who is white) and they only address her. I have also seen them snicker at me behind my back when they thought I wasn't looking. I will not be returning to this location again- not even for a cleaning.

Lorena Mejia

Dec 20, 2017

Worst customer service. I came in to pick up an order that I did online myself but to be picked up at this store. Well first I walked in to a bunch of woman sitting around on chairs chatting. As I approached them one got up and said hi. I told her what I was there for and she went to the back to check. The rest just sat there talking about their plans. I only got half of my order delivered and when I asked the one girl helping why that was, she responded with "how should I know." She said that because I ordered on line she couldn't help me and to call the call centre. She made me feel like since I didn't buy DIRECTLY from her that it wasn't her problem. What terrible customer service!! Oh and I did call the call centre only to be told it was a 70 minute wait, unfortunately I had no choice but to wait which in the ended up being a 2 hour and 20 minutes wait! The guy at the call centre told me that the other half of my order was on its way and that it would be there in 2 days. Something that he said the girl at the store could have told me if she would have looked up the order number. But she was too lazy to do. Or maybe she just needed to get back to sitting at the round up with the rest of the staff. People's Jewelry sucks!!

Jennifer Kerstane

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