Ernest Jones - Jewellery - VerView
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Ernest Jones

Ernest Jones

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3.3 Google Review
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Montfichet Rd #Westfield Shopping Centre, England, E20 1EL, United Kingdom
020 8522 0293 www.ernestjones.co.uk/?utm_source=Google%20Places&utm_medium=GMB%20Listing&utm_campaign=London
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Google Reviews

Refresh Reviews 3.3
May 19, 2019
Staff are really friendly and helpful but had a mix up with my rings. They gave me a completely different ring! Things were rectified after coming into store and staff were helpful. Just wish this mistake didn't happen as I couldn't give the present on time
Apr 26, 2019
I went in today to ask a few questions - thinking that later I would return with my fiancee to buy our rings but one of the sales woman was so mean and rude and shouted at me to stop talking to the other sales woman (perhaps the manager) that I won't be coming back to buy anything. There was no one else in the shop at the time so it wasn't as if you were busy. You've lost a big sale because your attitude is so poor. I was very nice and polite and did not deserve to be treated so badly. I went next door to H. Samuel and got much better service - was treated like a normal customer.
May 28, 2019
Alicja gave excellent customer service,took the time to find us, exactly what we wanted, wedding rings. Couldn't have been more helpful, so find it hard to believe the bad reviews, that I have read about your shop,as we have had such a positive experience.
May 17, 2019
Staff are really helpful and very knowledgeable about the products. Had a pleasant experience.
Mar 30, 2019
Visited Stratford Westfield branch. Best range of Tissot watches, over 30, 1st sales woman friendly, second saleswoman rather monosyllabic.Bought a lovely watch though.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9 am - 9 pm