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Ben Moss Jewellers

Ben Moss Jewellers

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19705 Fraser Hwy #Unit 449, Langley, British Columbia, V3A 7E9, Canada
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Jun 9, 2017
Bought an $1100 necklace for my girlfriend's birthday last year May. I also purchased Ben Moss "Life Time Warranty". Just recently the centre stone in the pendant came loose and was lost. When we contacted the store where the necklace was purchased with our warranty plan and purchase receipt. They denied us any help to restore the necklace back to purchase condition due to the change in business ownership. Their lack of service for long time loyal customers is terrible. I will not be purchasing anything from Ben Moss ever again.

Dec 12, 2016
The person who helped me was a kind person and tried her best to be helpful! When she asked for help with a difficult sizing of a watch to a person named Beth she was so rude and she should be shameful of her demeanour to a paying customer no less her fellow worker. No wonder they are going out of business!! Beth I hope in your next job you will think about your attitude a bit more and better yet I hope you are able to retire as it seems evident you dislike your job

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm