Get to the top of the directory by claiming your business!

Royal City Jewellers & Loans Ltd.

Claim Business

3.7 Google Review

Direction Bookmark

515 Columbia St, New Westminster, British Columbia, V3L 1B2, Canada

(604) 526-7296 www.rcj.ca

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 3.7

C Ayivon

Apr 25, 2018

First ill start by saying ive been a longtime customer always satisfied with my purchases but never really liked the way some of the staff treated me. Dispite the service ive always been quik to tell a friend about Royal city jewelers good prices and 5 year policy for 20% upgrading jewellry. I have upgraded my purchases several times always paying up. Chains, rings, watches Thousands of dollars and have reciepts aswell as the jewelry to prove my patronage. Well today they decided to tell me i could only get half of what i paid on my next trade up. They told me since im getting close to 5 years on my reciept they can only offer me half of the value. Said the general manager who wasnt even on site would only approve me for 50% of my reciept. Read the fine print!!! But there is no fine print. No stipulations, return within 5 years in good condition recieve full price down on 20% upgrade. Very suspicious. Was it my appearance, my ethnicity, my age. I would not accept 50% less for something in the same condition that it was when i purchased it from them. They made money when i bought the first piece. Theyll make money when i uprade. But now they want to make money by giving me less for my trade. You wont give me what i paid but you will give me half. So my piece does have value. Alot more i could say. But i wont make a difference. A loyal customer has no value in an internet era. Very disappointing. Thanks royal city for all the birthdays and mothers days Fathers days anniversarys gifts they always made my family smile. No more. I left feeling exploited with no good explanation other then it is what it is. Take it or leave it. Shame on you.

Jerry Kobylt

Dec 2, 2017

I came in to get some jewelry checked out for authenticity. The manager who helped me identified the silver rings I had as fakes and certified it as so helping me get my money back from the online retailer I purchased from, no payment asked. It's a great store with unique and reasonably priced items. I definitely recommend stopping in if your looking for jewelry. You'll probably save some money and/or find items noone else has.

Nadine Harris

Feb 27, 2018

Love this place!!! I have been coming to Royal City Jewellers for 38 years and i frequent this establishment often! I believe Royal City Jewellers is beyond reproach whether you are going to them for a loan or for purshases. The staff are knowledgeable and they seem very sincere in doing their very best to help all their customers. Ive always left knowing i got the best bang for my buck. Every purchase ive made from them has always been appraised without fail over double what i paid. I will only purshase my Jewellery from them, I trust them more than Birks or Peoples, Micheal Hill ect!

Gerry Dubois

Feb 19, 2018

I was in to pawn my Digital SLR camera kit. The guy behind the counter said that my kit, with extra lenses, sells for $300 new---- not true as the camera itself sells for $900 at costco... never mind the extras...another $400. I graciously accepted his evaluation and agreed to a loan for $80. I mentioned that the camera was worth more than $300, yet I'd take the $80 thankfully. I didnt get his name. All I can say is that he wore glasses and was he cross eyed.... He threw a hissy fit and accused me, of accusing him of ripping me off! Where the **** did that come from? Then he refused to serve me. This guy is obviously very insecure and has inferiority issues. Dont fire him, just put him in the back sweeping floors, rather than have him dealing with customers... Thats just bad business.

Angelica Kim

Feb 20, 2018

They were very helpful and finding exactly what I needed. Excellent customer service. :)

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Buying Beachfront Property in Costa Rica

Buying beachfront property in Costa Rica is often seen as the ultimate lifestyle investment—but it is also a strategic financial move for those looking to diversify internationally...

Kindred Consulting C.R.

When to choose custom website development over a template website solution

#custom web development template web development

Your website is the first look into your business. It is a digital window into your brand and your services. As such deciding on which website solution is best for you a custom...

iOPW

Luxury Beachfront Homes Costa Rica for Sale

Costa Rica’s luxury real estate market has grown significantly, driven by international demand for exclusive, lifestyle-oriented properties.

Kindred Consulting C.R.

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.