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Swarovski

Swarovski

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2.1 Google Review
3147 Douglas St, Victoria, British Columbia, V8Z 6E3, Canada
(250) 412-0988 www.swarovski.com
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Mar 23, 2018
If I could give them zero stars I would. A $300 bracelet broke after 2 months and They tried to tell me a broken link wasn't normal wear and tear. Low quality products at a high price that apparently should only last 2 months. Absolutely no help and the technicians couldn't be bothered to help. Don't waste your time with this company.

Jan 9, 2018
They are liars. Horrible customer service after purchases.

Jul 19, 2017
Love their unique designs - particularly their necklaces! I found the staff friendly and helpful.

Jan 23, 2017
Was given a gift card for Swarovski and came in store to look at what I could spend it on as I dislike online shopping. The staff pretty much ignored me - laughing and talking among themselves without asking if I needed help - until I finally asked to look at something in a display case. The manager (a tacky, fake-blond woman) came over to unlock the case, hand me the pendant and turn back to continue her non-work related conversation. I asked for a price and that's when they found out I only had a $50 gift card, deciding I wasn't worth the little effort they were tossing my way. I could have easily spent more than the gift card was worth in the store that day but they were rude and arrogant. I ended up selling the gift card online for less than it was worth instead of giving any of my personal business to such a horrible place.

Jan 16, 2017
Ordered wrong size after a month of waiting was told wasn't coming for another 3 weeks. No calls ever from the worst sales staff I've ever experienced. Glad I returned

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 7 pm