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Ann-Louise Jewellers

Ann-Louise Jewellers

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1.3 Google Review
Richmond, British Columbia, V6Y 2B6, Canada
(604) 279-8558 www.annlouise.ca
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Dec 2, 2017
My husband spent over $300 on a simple 14k WHITE gold band to go with my 14k WHITE gold engagement ring. Two months later the ring turned yellow, it very obviously does not match my engagement ring anymore. We asked for a replacement and were told if we wanted to be guaranteed a 'white' gold ring we should have bought platinum! They blamed the ring turning yellow on my chemical make-up, however all of my other white gold rings (including the engagement ring) have managed to stay white. This business is not interested in keeping their customers happy and they don't even guarantee or warranty their expensive jewellery for two months!? I highly recommend NOT shopping here.

Mar 21, 2018
Couldn’t communicate with one of sales rep. Lack of product knowledge. Attitude was really bad, treated me that i cant afford the watches that i was really serious. Definitely don’t recommend this branch.

Oct 20, 2017
I went to this store to look at wedding rings. Their selection was lacking. A sales woman asked me if I wanted to see any of the wedding bands and I declined because none of the rings caught my eye. She told me "well, a band is a band," in a tone that implied I didn't know what I was talking about. I found this rude and disrespectful - a wedding ring is an important piece of jewellery. I've had good experiences with Ann Louise in the past, but this one was horrible.

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