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Fibba's Jewellers Ltd

Fibba's Jewellers Ltd

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3.6 Google Review
1177 Guildford Town Centre, Surrey, British Columbia, V3R 7C1, Canada
(604) 585-0444
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Google Reviews

Refresh Reviews 3.6


Nov 10, 2019
An excellent shop with a great collection of products. We just got my 10 year anniversary ring from here and it's amazing!! I was on the hunt for emerald cut diamonds but of all the shops we visited....all the rings were either out of budget or the design wan't attractive. This place had my dream ring , designed beautifully and a very smart design.. It is an emerald with double halo with a wide band and comes with another band . The centre diamonds are put together in such a way that it seems to be a solitaire.The owner designs these rings himself and he is an amazing craftsman. They took off the tax as well. excellent customer service ! As for the return policy, I believe when someone spends thousands of dollars on something don't say yes to it until completely committed.

May 7, 2021
I would give this place no stars if it were an option. All I can say is extremely poor craftsmanship, customer service and all around common sense for good business practices! The same (small halo) diamond fell out of my ring THREE times over a period of less than three years. I paid for the replacement and work to fix the first time, second time they replaced it at no cost and within a few more months it fell out again! Now of course they blame this on "wear and tear"! I put my ring in a safe when I'm doing any work or gardening that would cause hardship to it. There is no way that this time frame for the same stone falling out would be acceptable to any quality jeweler! Garbage that is sent out overseas where the craftsmanship is totally non-existent!!! Don't waste your time or money on this garbage!

May 5, 2022
-10... these guts are criminal !! Brought my mothers wedding ring in years ago to get cleaned , & sized down , so I could give it to my soon to be new wife... this ring has been appraised & in my family for 80 years.. When I went to pick up my ring, they charged me xtra saying the claws holding diamond was loose n they repaired it at xtra cost without asking.. .Marriage was sour right away. Within a year, I went to sell this ring and found out, my diamond was stolen & replaced with a worthless , fractured diamond.. the ring went from a value of $8,000 , - $500... Luckily my mother died, or she'd want vengeance.. .. I hate everything about this business.. Absolutely con artists.. dont bring your rings here for any reason..

Jun 9, 2017
My husband and I got his wedding ring from them many yrs ago and all was good. Then my husband bought me a beautiful family ring from there and 3 times the stones came out and 3 times the sizing fell apart where they made it bigger for me. I had to pay to replace the stones as they didnt take responsibility for their horrible workmanship and now they say I have to pay again for my ring breaking for the 3rd time in only 2 yrs!!!! The manager Jennifer said that its been way too many times that this ring has given me a problem and she will tell the owner Simon to call me and almost 3 weeks later no call!! So when I call them Jennifer the manager said the owner says you gotta pay as its wear and tear when its actually their crappy horrible fix job!!!! I RECOMMEND NEVER BUYING OR REFERRING THEM EVER!!!!

Aug 28, 2020
I had such a great experience at this store!! Everyone treated me like an old friend. I found the most beautiful ring at the most amazing price and then they still took a little off and were able to get it sized and back to me the next day. I will definitely be going back!! Thank you!

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Opening Hours

Mon:10 am - 9 pm Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm